At Rashid Telecom, we are committed to delivering your orders promptly and efficiently. Please review our Shipping Policy to understand how we handle the delivery of your purchases.

1. Shipping Destinations

We currently ship to locations within [Insert Regions or Countries, e.g., Bangladesh or Internationally]. If your location is not listed, please contact our support team for assistance.

2. Processing Time

• Orders are processed within [Insert Timeframe, e.g., 1–3 business days] after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

• Delivery times vary based on location and shipping method selected:
  • Standard Shipping: [Insert Estimated Time, e.g., 3–7 business days].
  • Express Shipping: [Insert Estimated Time, e.g., 1–3 business days].
• Delays may occur due to unforeseen circumstances such as weather, customs clearance, or courier issues.

4. Shipping Charges

• Shipping fees are calculated at checkout and depend on the delivery location, shipping method, and order weight.
• Free shipping may be available for orders exceeding [Insert Amount, e.g., $100 or BDT 10,000].

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment.

6. Delivery Conditions

• Please ensure that the delivery address provided is accurate and complete.
• If the delivery address is incorrect or incomplete, additional charges may apply for redelivery.
• Customers are responsible for being available to receive the shipment or arranging for someone to do so on their behalf.

7. Damaged or Missing Items

• If your order arrives damaged, incomplete, or incorrect, please contact us within [Insert Timeframe, e.g., 48 hours] of delivery.
• Provide clear photos of the package and its contents to assist with your claim.
• Rashid Telecom will arrange a replacement or refund for verified claims.

8. International Shipping

• For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.
• Delivery times for international shipments may vary based on customs processing.